Shipping policy
Processing Time
All orders are made to order.
Please allow 1 to 3 business days for your order to be completed before it ships. During launches, sales, or holidays, processing times may be slightly extended.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Method
Orders are shipped via USPS Ground Advantage.
After your order ships, delivery typically takes 2 to 5 business days, depending on your location.
Please note that delivery times are estimates and may vary due to postal delays, weather, or holidays.
Shipping Rates
Shipping rates are calculated at checkout based on your order weight and destination.
Address Accuracy
Please double check your shipping address before placing your order. Third Day Co. is not responsible for packages shipped to incorrect addresses provided at checkout.
If you notice an error, contact us immediately at [your email address]. Address changes can only be made before your order ships.
Lost, Delayed, or Stolen Packages
Once your package has been scanned and accepted by USPS, it becomes the responsibility of the carrier.
If your tracking shows “Delivered” but you cannot locate your package:
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Check around your home
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Ask neighbors
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Contact your local post office
If you still need assistance, please reach out and we will do our best to help.
Domestic Shipping Only
At this time, Third Day Co. ships within the United States only.